Privacy Policy

1. Scope of Application

This Policy applies to all personal data collected through the website or resulting from any form of communication.

2. Types of Data Collected

The Company may collect identification data, technical data, and business inquiry data as necessary.

• Name, email address, phone number, job title, and company name.
• IP address, device and browser type, browsing data, and cookies.
• Inquiry information, potential project details, and contractual data if a business relationship is established.

3. Purposes of Data Processing

• Responding to inquiries and contact requests.
• Evaluating collaboration and partnership opportunities.
• Improving user experience and website performance.
• Digital analytics and performance measurement.
• Legal and regulatory compliance.
• Protecting information security and technical infrastructure.

4. Legal Basis for Processing

Data processing is based on consent, performance of a contract or request, legal obligation, or legitimate interest that does not override data subject rights.

5. Data Sharing with Third Parties

Data may be shared on a minimum-necessary basis with hosting providers, analytics providers, CRM providers, and regulatory authorities when legally required. Proline does not sell personal data.

6. Cross-Border Data Transfer

Personal data will not be transferred outside Saudi Arabia unless permitted by applicable laws and with appropriate safeguards.

7. Data Retention

Inquiry data may be retained for up to 12 months. Contractual data is retained for the relationship period and legally required retention periods. Analytics data follows platform settings.

8. Data Protection Measures

• SSL encryption.
• Restricted access controls.
• Secure hosting and regular backups.
• Continuous security monitoring.

9. Data Subject Rights

Data subjects may request information, access, correction, deletion where legally applicable, and withdrawal of consent where permitted by law.

Requests can be submitted via: info@proline.sa

Cookies Policy

The website uses cookies to enhance user experience and measure performance. Users may manage cookie preferences through browser settings.

Terms of Use

1. Intellectual Property

All website content is owned by or licensed to the Company and may not be used without prior written permission.

2. Website Use

Users agree not to misuse the website, attempt to disrupt systems, or use content for unlawful purposes.

3. Limitation of Liability

Website content is provided for general informational purposes and does not constitute a contractual commitment unless expressly stated in a written agreement.

4. External Links

The Company is not responsible for the content or privacy practices of external websites.

5. Amendments

The Company reserves the right to modify these policies at any time. Continued use of the website constitutes acceptance of the updated version.

6. Governing Law and Jurisdiction

These policies are governed by the laws of Saudi Arabia. Saudi courts have exclusive jurisdiction over related disputes.

Contact Information

info@proline.sa

Jeddah, Al Khaldiyah