Privacy Policy

1. Scope of Application

This Policy applies to all personal data collected through the website or resulting from any form of communication.

2. Types of Data Collected

The Company may collect the following data as necessary:

a) Identification Data:

  • Name
  • Email address
  • Phone number
  • Job title
  • Company name

b) Technical Data:

  • IP address
  • Device and browser type
  • Browsing data
  • Cookies

c) Business Data:

  • Inquiry information
  • Potential project details
  • Contractual data (if a business relationship is established)

3. Purposes of Data Processing

Personal data is processed for the following purposes:

  • Responding to inquiries and contact requests
  • Evaluating collaboration and partnership opportunities
  • Improving user experience and website performance
  • Digital analytics and performance measurement
  • Legal and regulatory compliance
  • Protecting information security and technical infrastructure

4. Legal Basis for Processing

Data processing is based on one or more of the following:

  • Data subject consent
  • Performance of a contract or request
  • Legal obligation
  • Legitimate interest that does not override the rights of the data subject

5. Data Sharing with Third Parties

Data may be shared on a minimum-necessary basis with:

  • Hosting service providers
  • Digital analytics providers
  • CRM service providers
  • Regulatory authorities when legally required

The Company does not sell personal data to any third parties. The website may use analytics tools such as services provided by Google.

6. Cross-Border Data Transfer

Personal data will not be transferred outside the Kingdom of Saudi Arabia unless permitted by applicable laws and with appropriate legal safeguards.

7. Data Retention

The Company retains data as follows:

  • Inquiry data: up to 12 months
  • Contractual data: for the duration of the contractual relationship and legally required retention periods
  • Analytics data: according to the settings of the platforms used

8. Data Protection Measures

The Company implements appropriate technical and organizational measures, including:

  • SSL encryption
  • Restricted access controls
  • Secure hosting
  • Regular backups
  • Continuous security monitoring

9. Data Subject Rights

Data subjects have the right to:

  • Be informed about data collection and processing
  • Access their personal data
  • Request correction of inaccurate data
  • Request deletion where legally applicable
  • Withdraw consent where permitted by law

Requests can be submitted via: info@proline.sa

Cookies Policy

The website uses cookies to enhance user experience and measure performance.

Types of Cookies Used:

  • Essential cookies
  • Analytical cookies
  • Marketing cookies (if applicable)

Users may manage cookie preferences through their browser settings.

Terms of Use

1. Intellectual Property

All website content is owned by or licensed to the Company and may not be used without prior written permission.

2. Website Use

Users agree not to:

  • Misuse the website
  • Attempt to hack or disrupt systems
  • Use content for unlawful purposes

3. Limitation of Liability

Website content is provided for general informational purposes and does not constitute a contractual commitment unless expressly stated in a written agreement.

4. External Links

The Company is not responsible for the content or privacy practices of external websites.

5. Amendments

The Company reserves the right to modify these policies at any time. Continued use of the website constitutes acceptance of the updated version.

6. Governing Law and Jurisdiction

These policies shall be governed by and interpreted in accordance with the laws of the Kingdom of Saudi Arabia. Saudi courts shall have exclusive jurisdiction over any disputes.

Contact Information

info@proline.sa

Jeddah, Al Khaldiyah